Accessibility

Listening

All audiovisual media within the exhibition (video stations, prologue, epilogue) have subtitles in German and English. The exhibition room is poorly soundproofed, so hearing protection may be helpful.

Seeing

There is no signposting system for people with visual impairments. We recommend a visit with an accompanying person. For visually impaired visitors, information is available in German in large print and in Braille. An audio version of this information, including a player, can be borrowed from the information desk for a deposit. The light in the exhibition room is moderately bright.

Understanding

The exhibition is in difficult language. The content is largely presented as text, and there are also video stations with sound via headphones, in which excerpts from interviews are shown. Some objects from the camp period are displayed in showcases.

Moving around

We recommend visiting the memorial with an accompanying person. Extra-wide parking spaces are available in the car park. There are six parking spaces in the first row. Unfortunately, the markings are currently not easily recognisable. Anne Frank Square is marked out with a small elevation with a metal edge. Be careful, risk of tripping! The metal edge is lowered in two places (near the concrete path and near the bus stop) so that it is easy to drive onto the square.

The exterior doors of all buildings do not have electric door openers. The public indoor areas of the Documentation Centre with exhibition, library and cafeteria are at ground level and equipped with lifts. Barrier-free toilets are located in the Documentation Centre, in the outdoor area of the Education Centre and in the outdoor area of the M.B. 89 learning centre. The M.B. 89 learning centre is only accessible via several steps and does not have a lift.

Wheelchairs and museum stools can be borrowed from the information centre for the duration of the visit against a deposit. Not all paths in the outdoor area are paved. The staff at the Information Desk in the Documentation Centre will be happy to advise you on which paths are accessible with wheelchairs, walking frames and the like.

Information for people with visual impairments

There is no signposting system for people with visual impairments. We recommend a visit with an accompanying person. There are no audio guides or other aids for the exhibition in the learning place M.B. 89.

Information for people with learning difficulties

The exhibition is in difficult language.

Information for people with limited mobility

We recommend visiting the learning place M.B. 89 with an accompanying person. The doors are not equipped with electronic door openers. Access to the building with the exhibition and seminar rooms is only possible via stairs.